Important Member Update on COVID-19

Information for members and customers

For current health advice and additional information, visit the Victorian Department of Health & Human Services Coronavirus page.


Dear Members,

As you will be well aware the COVID-19 situation is now impacting all of us in some way, shape or form.

During this time, Community Care Chemist’s priority is to support the health and wellbeing of our community, and our team, so that they may continue to care for you.

We thank you for your patience during a very busy period. Our team is working hard to ensure that we can provide you with the information you require, and meet the pharmacy needs of our customers.

It is important that our team and our community follow the guidelines below, to protect each other, and to ensure that we can continue to provide you with your health care needs.

SAFETY & HYGIENE

Safety starts with social distancing and hygiene, and we are continuing to introduce some new measures to provide a safe and clean space for you to visit for all your health and well-being needs.

These include:

  • A team member at the front of each store to triage entry to our pharmacies, and to help customers with our social distancing practices, trading hours and product limits.
  • The installation of plexiglass screens at our prescription counters and registers and additional hygiene processes have been implemented.

We expect to roll-out further measures in the upcoming week, many of them a direct result of your feedback and suggestions. In order to provide you with a safe and clean environment, new trading hours will apply. Please see below.

NEW TRADING HOURS

Apollo Bay
Monday to Friday: 9am - 5pm
Weekend: Saturday; 9am to 2pm, Sunday; seasonal

Belmont
Monday to Friday: 9am - 6pm
Weekend: Saturday; 9am to 5pm, Sunday; 10am to 2pm

Geelong West
Monday to Friday: 9am - 6pm
Weekend: Saturday; 9am to 5pm, Sunday; 10am to 2pm

Grovedale
Monday to Friday: 9am - 6pm
Weekend: Saturday; 9am - 1pm, Sunday; closed

North Geelong
Monday to Friday: 9am - 5.30pm
Weekend; Saturday: 9am - 12.30pm, Sunday; closed
 

MEDICATION SUPPLIES

If unsure, simply phone ahead and we’ll be happy to help you.

We thank you for your understanding and patience during these challenging times as we continuously adapt. Rest assured we are remaining open to support your health and wellbeing.

FLU VACCINATIONS

As COVID-19 progresses, to minimise the impact on the health system we recommend obtaining a Flu Vaccination – please telephone your preferred store to make an appointment. More information is available at www.communitycarechemist.com.au/flu

SERVICES

There are some services that we will restrict or change to minimise physical contact and this will be advised via updates to our website and in-store. We are sorry if this causes any inconvenience.

We have currently suspended the following services:

  • Ear piercing
  • Cosmetic consultations and application
  • CPAP services
  • Blood pressure screening (exceptions for critical cases)

Find your nearest
Community Care Chemist

Apollo Bay

123 Great Ocean Road,
Apollo Bay
 

Ph: 03 5237 6312

Fax: 03 4216 7800

Email Apollo Bay

Trading Hours

Mon - Fri: 9am - 5pm

Sat: 9am - 2pm

Sun: Seasonal

Belmont

157 High Street,
Belmont
 

Ph: 03 5241 1755

Fax: 03 5244 2008

Email Belmont

Trading Hours

Mon - Fri: 9am - 6pm

Sat: 9am - 5pm

Sun: 10am - 2pm

Geelong West

1/184 Pakington Street,
Geelong West
 

Ph: 03 5246 5850

Fax: 03 5201 0342

Email Geelong West

Trading Hours

Mon - Fri: 9am - 6pm

Sat: 9am - 5pm

Sun: 10am - 2pm

Grovedale

122 Burdoo Dr,
Grovedale
 

Ph: 03 5241 4333

Fax: 03 5246 5888

Email Grovedale

Trading Hours

Mon - Fri: 9am - 6pm

Sat: 9am -1pm

Sun: Closed

North Geelong

75 Separation Street,
North Geelong
 

Ph: 03 5278 4300

Fax: 03 5278 9373

Email North Geelong

Trading Hours

Mon - Fri: 9am - 5.30pm

Sat: 9am - 12.30pm

Sun: Closed

Support Centre

28 Church Street
North Geelong
 

Ph: 03 5246 5800

Email Support Centre

Business Hours

Mon - Fri: 9am - 5pm

Community Care Chemist Friendly Society Ltd, PO Box 26, Geelong 322003 5246 5800, enquiries@communitycarechemist.com.au, 9am to 5pm Monday to Friday