Important Member Update on COVID-19

Information for members & customers

The below update was sent to Community Care Chemist members on 17th March 2020, and outlines our current response to the COVID-19 situation. It was current at the date of publishing. Further updates may be provided as the situation changes.

For current health advice and additional information, visit the Victorian Department of Health & Human Services Coronavirus page.


Dear Members,

As you will be well aware the COVID-19 situation is now impacting all of us in some way, shape or form.

During this time, Community Care Chemist’s priority is to support the health and wellbeing of our community, and our team, so that they may continue to care for you.

We thank you for your patience during a very busy period. Our team is working hard to ensure that we can provide you with the information you require, and meet the pharmacy needs of our customers.

It is important that our team and our community follow the guidelines below, to protect each other, and to ensure that we can continue to provide you with your health care needs.

MEDICATION SUPPLY

We apologise for the short supply of some products including hand sanitisers, however this is currently beyond our control. We will continue to source products from alternative suppliers and manage the sales to ensure we can service as many customers as possible. This may mean some temporary limits will be placed on some items.

The high demand for prescriptions is placing extra pressure on our team. During peak periods, increased waiting times may be experienced. We ask for your consideration of our team, and of other customers, as we will not compromise your safety.

The supply of each and every medication is controlled by various regulations. Our pharmacists also have a legal and ethical obligation to supply medication in a safe and accurate manner.

Should our resources become stretched due to staff illness or isolation, we may be forced to modify hours, or change our dispensing or sales processes. This will be communicated both via electronic means, social media, and store signage, should it happen.

Please be assured that we will make every effort to continue to supply health care services to our valued customers.

Further information may be sourced from https://www.dhhs.vic.gov.au/victorian-public-coronavirus-disease-covid-19

Find your nearest
Community Care Chemist

Apollo Bay

123 Great Ocean Road,
Apollo Bay
 

Ph: 03 5237 6312

Fax: 03 4216 7800

Email Apollo Bay

Trading Hours

Mon - Fri: 9am - 5.30pm

Sat: 9am - 2pm

Sun: Seasonal

Belmont

157 High Street,
Belmont
 

Ph: 03 5241 1755

Fax: 03 5244 2008

Email Belmont

Trading Hours

Mon - Fri: 8:30am - 6:30pm

Sat: 9am - 5pm

Sun: 10am - 2pm

Geelong West

1/184 Pakington Street,
Geelong West
 

Ph: 03 5246 5850

Fax: 03 5201 0342

Email Geelong West

Trading Hours

Mon - Fri: 8:30am - 6pm

Sat: 9am - 5pm

Sun: 10am - 2pm

Grovedale

122 Burdoo Dr,
Grovedale
 

Ph: 03 5241 4333

Fax: 03 5241 4334

Email Grovedale

Trading Hours

Mon - Fri: 8:30am - 6pm

Sat: 8:30am - 1pm

Sun: Closed

North Geelong

75 Separation Street,
North Geelong
 

Ph: 03 5278 4300

Fax: 03 5278 9373

Email North Geelong

Trading Hours

Mon - Fri: 8:30am - 5.30pm

Sat: 9am - 12.30pm

Sun: Closed

Support Centre

28 Church Street
North Geelong
 

Ph: 03 5246 5800

Email Support Centre

Business Hours

Mon - Fri: 9am - 5pm

Community Care Chemist Friendly Society Ltd, PO Box 26, Geelong 322003 5246 5800, enquiries@communitycarechemist.com.au, 9am to 5pm Monday to Friday